Shopify Vs eBay: Which Is The Better Platform for Your Online Store

Starting an online store can seem like a daunting task. With so many options for getting your products to market, it can take time to decide which platform will best meet your needs. If you’re trying to decide between Shopify and eBay, this blog post is perfect for you.

Here we compare the two platforms – Shopify vs eBay, the oldest ecommerce selling platforms, in crucial areas such as fees and payment processing, shipping options, customer service support, and more—helping to determine which platform could make the better home for your online store. Whether you already have experience selling online or are just beginning your journey, let’s explore the key differences between Shopify vs eBay.

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Shopify vs eBay – Which Is The Best Platform for Your Online Store?

Deciding which e-commerce platform is best for your online business can be challenging. Shopify stores and eBay stores are two popular e-commerce solutions that offer different features and advantages.

Shopify is a self-hosted e-commerce website builder that offers a variety of features, such as customizable website design, payment processing, inventory management, website building tools, and access to its marketplace.

On the other hand, eBay is an established online marketplace that allows you to sell products quickly directly or use eBay-managed services to help manage your business.

The deciding factor will depend on what type of online store you’re looking to create. Suppose you want an exclusive e-commerce site with unique branding and complete control over your setup. In that case, Shopify is a good option. At the same time, eBay gains an advantage if you want direct access to a large customer base quickly.

Other factors like pricing and existing customer demographics should also be considered. Ultimately, both platforms have their strengths and weaknesses depending on the type of online business you run – it’s up to you to evaluate the side of platform by the side to choose the one that suits your needs best.

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Shopify – an Overview

Shopify store is a robust and highly acclaimed e-commerce platform, providing Shopify store owners the tools to start selling products online quickly and easily.

Not only does Shopify provide built-in self-hosting feature, but it also sets shop owners up with a powerful suite of features that allow them to customize their shop style, accept payments from customers, track orders, manage inventory, and more.

With an easy-to-use interface and advanced shop customization options, shop owners can create stunning shop sites in no time. For users needing even more customization flexibility and analytics insights, there are advanced Shopify plans available. For entrepreneurs seeking to launch their shops or expand existing ones, Shopify offers an excellent solution.

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How It Works: Shopify

Shopify provides online store owners with a user-friendly platform to set up and run their online businesses. Shopify offers online store customization, online product listing, secure shopping cart, secure payment processing, and analytics to help sellers understand how their customers interact with their online store.

The Shopify App Store also features hundreds of apps to extend the range of services, such as fraud prevention, website optimization, and automated order tracking. The user-friendly tools available on Shopify make it an ideal choice for businesses that want to get started selling online quickly and securely.

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eBay – an Overview

eBay has been a revolutionary e-commerce platform connecting buyers with sellers since the turn of the century. With over 182 million active users, eBay marketplace enables everyone to look to buy or sell products globally.

Whether you are looking to buy a dress for a special occasion, home décor items for your apartment, or vintage collectibles, eBay has what you need. This e-commerce powerhouse may not be as well-known as Amazon, but it continues to grow year after year and remains one of the largest internet-based companies in the world today.

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How it Works: eBay

eBay is an online marketplace that allows anyone to start selling merchandise. You can create listings for items from the comfort of your own home and start making money. eBay provides marketing tools to bring buyers to your listings, including discounts, custom labels, and even advertising options to get more visibility.

Furthermore, ebay’s international shipping center is where customers all over the world can purchase goods from U.S.-based merchants with ease. With a wide variety of features and options, eBay is a powerful tool for international sales.

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Shopify vs eBay: Comparing Payment Options and Transaction Fees

Payment options and transaction fees are crucial when deciding which platform to use for online payment processing. Two of the most popular choices are Shopify and eBay, which offer various features designed to suit different types of businesses.

However, it’s essential to consider their differences before making your choice. Payment options on Shopify are more tailored to businesses. They can range from credit cards to cryptocurrency, while the eBay store is less focused on customized payment options, with only three main choices available:

  • PayPal
  • debit/credit cards
  • direct bank transfers

Transaction Fees vary between the two services; for instance, eBay charges up to 10% in fees for each sale, while Shopify generally does not charge any transaction fee if you opt to the Shopify payments.

Ultimately, it is essential to assess each platform’s Payment Options and Transaction Fees to choose the one that best meets your needs.

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Comparing Ease of Use: eBay vs Shopify

Comparing the ease of use of eBay vs Shopify can be a complicated task as both e-commerce platforms have robust features that appeal to different points of view. Unlike Shopify, eBay has been around for decades, offering an incredibly robust e-commerce platform that allows users to create an eBay store and open up shop easily.

In contrast, Shopify takes a slightly different approach with Shopify’s APP store, allowing merchants to easily find and install the e-commerce tools they need to succeed. Both approaches have full features and come with various pros and cons regarding ease of use – depending on individual e-commerce needs and preferences.


  1. eBay – simple to start. You just need a valid email address, a few pieces of personal information, and a payment method.
  2. Shopify – setting up an online store using Shopify requires minimal effort. Users will need to enter their business information and preferred payment methods and select a theme for their store.  


  1. eBay – eBay offers limited customization options for users’ stores. Basic customization includes adding logos, changing background colors and images, and organizing product listings in different ways.
  2. Shopify – provides much more flexibility in terms of customizing stores. Users can access multiple themes, allowing them to easily customize their store’s look, feel, and functionality with drag-and-drop tools.


  1. eBay – has essential features such as inventory tracking and order processing capabilities lacking other features necessary for a successful online business.
  2. Shopify – comes with all the tools needed to run an online store successfully, including inventory tracking, built-in analytics tools, currency conversion support, multilingual capabilities, and more advanced e-commerce features.

User Support

  1. eBay – provides helpful resources such as user forums where customers can ask questions about using the platform or get help troubleshooting various issues.
  2. Shopify – is available 24/7 via live chat or phone call in addition to extensive help documentation offered in the Knowledge Base section of their site.
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Shopify vs eBay: Which Has The Better Value?

For those interested in online retailing, deciding between using eBay or Shopify can make a big difference. On the one hand, eBay offers discount codes and reasonable costs for selling merchandise. It is also relatively easy to use when setting up an online selling platform.

However, unlike eBay, Shopify includes a monthly service fee and provides an extensive suite of features that helps your business run more effectively, such as analytics tools, discount codes, marketing & SEO features, and more.

With so many features available with Shopify, it’s better if you’re willing to pay the monthly fee for their services.


With the numerous features of the eBay platform, it is easy to see why so many people sell online through this online store.

  • offers competitive shipping costs
  • users can sell anything globally with minimal costs incurred
  • provides users with a hassle-free transition from listing their products


Shopify offers many features that make it an excellent value for money.

  • Shopify payment system enables customers to shop online easily
  • with their vast app store, businesses can sell in multiple ways and find the right tools to build their eCommerce business
  • offers managed hosting and 24/7 customer service to ensure businesses have all the help they need
  • provides discounts on free trials to get companies started confidently
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Shopify vs. eBay Store: Which One Is Cheaper?

Regarding online e-commerce options, Shopify and eBay are two popular choices. But which of these two options provides the most cost-effective solution? When looking at the Shopify store vs Ebay Store, several factors need to be taken into account, such as the following:

  • subscription fees
  • payment processing fees

Starting an eBay store requires a monthly subscription fee, aside from the advertising fees sellers pay to eBay.

However, Shopify has subscription fees from Basic Shopify plans, to more advanced Shopify Lite plans transaction or payment processing fees built into the platform itself (unless you are using the Shopify Payment Option).

Ultimately what is cheaper depends on the ecommerce needs of each business and should factor in sales volume expected from online channels.

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Dropshipping With eBay and Shopify

Dropshipping with eBay and Shopify can provide businesses of all sizes with a cost-effective, reliable way to manage the shipping services of their goods.

Through their shipping tracking systems, businesses can trace and access real-time shipment tracking data from Shopify’s trusted partners.

With their help, businesses can quickly and securely move goods to locations worldwide without any hassle. Dropshipping with eBay and Shopify is ideal for companies to save money on shipping while ensuring good customer service.

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How to Start Selling on eBay and Shopify


Starting to sell on eBay can be a great way to monetize your products and services. To get started, do the following steps:

  1. Create an eBay account and have the necessary documents ready.
  2. List your products or services on the eBay website.
  3. Choose from various payment options for customers to purchase from you with ease.
  4. Check out eBay’s online marketplaces, where you can find new customers.

With a few simple steps, entrepreneurs worldwide are well-equipped to start selling their unique wares on eBay and make a profit.


Starting online stores with Shopify is a great way to break into the ecommerce market and begin selling your products or services. Setting up a Shopify store is a simple process requiring only four basic steps.

  1. Create a Shopify account to get started.
  2. Choose what kind of shop you’d like to set up and pick an attractive layout for your Shopify site.
  3. Fill in necessary information such as contact details, payment methods, and shipping settings.
  4. Enable any third party APPs or services such as accounting platforms, payment gateways, and advertising tools as required.

With these four steps, Shopify merchants will be ready to start their own businesses and launch the Shopify site quickly.

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Shopify vs. eBay: eCommerce Tools and Features

Shopify and eBay offer powerful eCommerce tools to business owners. Shopify allows you to:

  • create customized stores
  • offer opportunities for payment processing through a hosted Shopify Payments account and advanced features
  • access to a huge APP store

eBay, which started as an online auction platform, helps sellers gain exposure to buyers worldwide. With eBay’s recently added eCommerce Builder tool, users can access user-friendly design templates and quick shipping options.

Both platforms offer additional resources, such as analytics and marketing tools, that can help companies stay up-to-date with the latest trends.

The choice between Shopify or eBay is determined by what the company wants from their eCommerce store – affordability or more advanced features.

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Shopify vs. eBay: Comparing Customer Support Features

Shopify is a powerful ecommerce website builder that allows shopkeepers to build and launch their own website. Shopify store owners who use Shopify are privy to first-class help and support that makes every experience satisfactory.

By creating a Shopify business account, shop owners can access a wide range of resources and services that allow them to focus on growing their Shopify store. And, when issues or questions arise, shop owners can reach out to Shopify’s reliable customer service team for the best advice and guidance.

However, eBay, as a mainstream e-commerce platform, does not have a good reputation in its customer support.

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Shopify vs eBay: Which Is More Beginner-Friendly?

When exploring ecommerce platforms, Shopify vs eBay is often a comparison. Both ecommerce platforms offer unique capabilities and features to sellers, and both offer different levels of complexity ranging from beginner-friendly to professional.


  • an excellent option for those who are just starting
  • perfect for business owners who are looking to create their ecommerce store quickly
  • easy to set up an eBay store
  • offers basic e-commerce features like product listings, payment collection, and shipping options

However, once you become more experienced or need more sophisticated features, a Shopify store is the way to go.


  • this ecommerce platform has powerful marketing automation tools
  • a wide range of built-in ecommerce features
  • plenty of customization options – all without needing any coding experience.

To help decide which ecommerce platform best suits your needs, it’s worth considering each element in detail while considering your own goals and resources.

Small Business Owners Weigh In On Shopify vs. eBay

As the global ecommerce landscape becomes more competitive, small business owners are trying to identify which platform will provide the best return on investment.

Shopify and eBay are two of the most popular ecommerce platforms; the Shopify app store, a growing ecommerce business offers easy shop management with its own branded online store, whereas eBay is an online marketplace with more than one million active users.

Both have their upsides and downsides when starting a small business owner, so weighing what fits your needs can be a challenge.

The determination of which service is right for your business comes down to researching both platforms, assessing each for what works best for you financially and in terms of resources available – such as customer service, marketing tools, scalability, or whatever features your shop needs – Shopify vs eBay can offer something different to each interested party.

Benefits of Using Shopify Over eBay for Online Selling

Shopify is increasingly becoming the online marketplace of choice for online retailers. There are numerous advantages to using Shopify over eBay, which include the following:

  • easy-to-use yet powerful platform
  • increased online presence
  • wide range of online marketing and customer support solutions
  • online retailers can benefit from elegant store designs
  • easier for customers to find products
  • automatic shipping and payment processing solutions
  • access to detailed sales data and analytics
  • more flexible pricing options
  • additional customization features and discounts

All in all, choosing Shopify brings effectiveness and control that other online marketplaces can’t match.

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Shopify vs. eBay Comparison: Pros and Cons

When comparing Shopify vs eBay, it is essential to consider the pros and cons of each option.

Shopify offers several advantages, such as:

  • a user-friendly platform
  • Google Analytics integration
  • the ability to accept credit cards and other payment options
  • expanded global retail sales capabilities
  • the ability to quickly scale up or down with the needs of their business

eBay also enables merchants to access an international customer base through its marketplace. Perhaps one of its primary advantages is that it is a mature online marketplace and boasts a vast customer base. If you sell on eBay, you can expect a good amount of traffic to your store.

eBay also has some setbacks, which include the following:

  • long wait times for customer support assistance
  • limited customization opportunities, and listing fees

Both Shopify and eBay have their strengths and weaknesses. Still, it will depend on a merchant’s specific needs.


Ultimately, it depends on what you are selling and whether you are experienced. If you want to start your online business in no time, then running an eBay store is a better option. If you are experienced in digital marketing and ready to expand the online presence of your brand, then setting up your e-commerce website with Shopify is a smart move.

Do your research and decide which platform is best for you and your business. Whichever route you choose, we wish you success in all your future endeavors.

Frequently Asked Questions

Is eBay bigger than Shopify?

eBay is an online auction platform that has a larger customer base than Shopify, as it was established much earlier. However, when it comes to features and customization options, Shopify offers more.

Which one is better for dropshipping?

Shopify has the advantage over eBay when it comes to dropshipping as they offer more features such as automated shipping, custom pricing options and analytics tools.

Which one is cheaper?

The cost of using either platform varies greatly depending on the products or services being sold, the volume of sales anticipated, and whether third-party services are required. Therefore what is cheaper depends on each business’s individual ecommerce needs .

Which one is more beginner-friendly?

eBay is considered to be the more beginner-friendly option compared to Shopify as it offers basic ecommerce features such as product listings, payment collection and shipping options. However, if you need more advanced features then Shopify would be a better choice.

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